it's a curl thing

Refund and Return Policy

Refund Policy:

Refund Policy:

At it’s a Curl thing, we are committed to providing you with the best possible shopping experience, and we value your trust in our products. To ensure transparency, we have outlined our refund policy below:

All Sales Are Final:

We want you to be completely satisfied with your purchase. However, please note that all sales are final. We do not offer exchanges or refunds for products purchased through our platform.

Quality Assurance:

Your satisfaction is of utmost importance to us. Rest assured; our team takes every measure to maintain the highest standards of quality in our products. Each item is thoroughly inspected before it leaves our facility to ensure it meets our stringent quality criteria.

Personal Care Items:

Many of our products fall into the category of personal care items. For health and safety reasons, we are unable to accept returns or issue refunds on such items. This policy is in place to prioritize the well-being of our customers and maintain the integrity of our products.

Damaged or Defective Items:

In the rare event that you receive a damaged or defective product, please contact our customer support team within 3 days of receiving your order. We will investigate the issue promptly and, if necessary, provide a replacement or a refund, as applicable.

We appreciate your understanding of our refund policy, which allows us to maintain the quality and safety of our products. If you have any questions or concerns, our dedicated customer support team is here to assist you. Contact us at contact@itsacurlthing.com for any inquiries or assistance you may need.

Thank you for choosing it’s a CURL thing!  Your satisfaction remains our top priority.